Company Name: PT Aksoro Sabda Nusantara
Location: DI Yogyakarta
Posted Date: 20/09/2024 14:07
Salary:
Job Description
Job Description:
Training Delivery:
Conduct engaging and effective training sessions on our Customer Service AI product for internal teams and clients.
Content Development:
Create and update training materials, including manuals, tutorials, and online resources, to reflect the latest features and best practices.
User Support:
Provide ongoing support and guidance to users, helping them overcome challenges and optimize their use of the AI product.
Feedback Loop:
Gather feedback from trainees to continuously improve training content and delivery methods.
Product Knowledge:
Stay curious and informed about the latest updates and advancements in AI and customer service technology, integrating new knowledge into training programs.
Requirements:
- Previous experience in training or software education is a plus, but not required; a willingness to learn and adapt is essential.
- A diligent and patient attitude, with the ability to remain focused and not easily bored.
- Strong attention to detail and a commitment to delivering accurate and thorough training.
- Naturally curious, with a passion for learning and improving existing processes.
- Excellent communication skills, both verbal and written, with the ability to convey complex concepts in a simple, understandable manner.
- Able to work from our Yogyakarta office (WFO) with a flexible and collaborative approach.
And here are the benefits you’d receive if you join us:
Self-development allowance:
books, courses, training, workshops.
- Day Off on your birthday.
- Free-flow snacks and lunch while at the office.
- Flexible dress code.
- Opportunity for WFA once in a month.