Company Name: PT Matahari Department Store Tbk
Location: Tangerang
Posted Date: 11/10/2024 16:19
Salary:
Job Description
Due to our business growth, currently we’re looking for a talented person for our E-Commerce Division. We are inviting you who are in line with our company values:
humble, collaborative, competitive, innovative, & giving back, to be part of our success team as:
Responsibilities:
- Implement E-Commerce CRM Marketing Strategies.
- Manage CRM tools and process by analyzing touch points with the users and business processes to ensure customer growth & retention.
Drives and monitors CRM program activity across the business by build and maintain strong relationships within all user stages:
new user, early adopter, mature users, churn users, etc.
- Support manager to develop strategies to increase users on website & app.
- Evaluate customer research, market conditions, and competitor data.
- Manage the CRM content strategy & development.
- Seeks team input to promote rapid resolution to issues and/or risks.
- Supports all senior leadership reporting.
- Evaluate aspects of web and app analytics related to e-Commerce and provide reports related to management purpose.
- Collaborate with media, agencies and other vendor partners.
Requirements:
- Minimum 3 years of experience in digital/ performance marketing.
- Skillful in e-commerce marketing strategies & analytics.
- Experience in fashion e-commerce would be an advantage.
- Have experience working and managing a big scale of online marketing programs.
- Strong coordination skill.
- Proficient in English.
- Willing to be placed at Lippo Karawaci, Tangerang.
- If you’re match with the qualifications & ready for the challenges, turn yourself in !!!