Company Name: RGF HR Agent Indonesia
Location: Jakarta Raya
Posted Date: 09/10/2024 17:39
Salary: Rp 8.500.000 – Rp 9.500.000 per month
Job Description
About The Company:
- The working venue is in Jakarta or BSD.
- Our client is an Education company. Currently, they are looking for Japanese Speaker Customer Support Assistant and Admin.
Job Responsibilities:
- Increase enrollment numbers and retention rates of students.
- Conduct quality checks of English teachers.
- Submit reports to the headquarters.
- Handle customer inquiries in Japanese via phone, email, and chat.
- Resolve complaints and provide timely solutions.
- Document customer interactions and feedback.
- Collaborate with internal teams to ensure smooth service.
- Oversee classroom operations and student attendance.
- Coordinate schedules and communicate with students and parents.
- Manage classroom resources and support teachers.
- Handle student inquiries and assist with administrative tasks.
- Ensure adherence to classroom rules and policies.
- Other tasks as assigned.
Job Requirements:
- At least bachelor’s degree in any major preferably from Japanese literature/education.
- More than 3 years of experience working in customer service and office work.
- Maximum 32 years old.
- Fluent in Japanese (at least N2 holder).
- Fluent in English (TOIEC level 800 or equivalent).
- Strong administrative skill.
- Able to operate basic Excel.
- Willing to work on a day in weekend (Saturday/Sunday).
- Experience working with Japanese native speaker.
- [Only CV in English will be processed]
We RGF HR Agent Indonesia is strictly following the personal data protection law in Indonesia. Please kindly use our recruitment service after understanding our Terms and Condition as well as Privacy Policy as follows:
RGF Indonesia Terms of Use:
https://www.rgf-hragent.asia/en/indonesia/termsofuse
RGF Indonesia Privacy Policy:
https://www.rgf-hragent.asia/en/indonesia/termsofuse#personal
RGF Indonesia Internal hiring Global Privacy Policy:
https://www.rgf-hragent.asia/en/indonesia/privacy-policy-of-internal-hiring
RGF Indonesia Internal hiring Indonesia Privacy Policy:
https://www.rgf-hragent.asia/en/indonesia/privacy-policy-of-internal-hiring-annex