Company Name: PT DCI Indonesia, Tbk
Location: Bekasi
Posted Date: 09/10/2024 16:16
Salary:
Job Description
- Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Requirement
- Fresh Graduates are welcome to apply
- Minimum D3 Any Discipline (Preferred for Social /Communication/Information Technology/ Hospitality Service)
- Proficiency in English communication is a must
- Have good interaction Skill
- Ready to work with long hours based on shifting schedule
- Ready to In charge on Public Holiday
- Used to work under high environment pressure
- Have good communication skill
- Computer literate
- Willing to work at Cibitung