Company Name: PT Home Credit Indonesia
Location: Jakarta Raya
Posted Date: 08/10/2024 13:42
Salary:
Job Description
- To create comprehensive training material, socialization, and business process content through modules, learning design and other materials. Became the Center of Knowledge and delivered training process to business counterparts in Collection & Risk team.
- What you will do
- Develop, manage and update content materials related to training, current process & system, soft skills training/development and internal/external communications.
- Deliver Training, train the trainer, and training socialization for any new training project/process/system updates.
- Create training content, learning design & framework.
- Ensure communication accuracy & updates for townhall and business functions/department update.
- Partnering with other functions to collect details or accurate information about process, product, or system update.
- Observe training delivery and provide feedback to the trainers related to their teaching quality.
- Working closely with other department on Ad-hoc projects.
- Improve training process to become more efficient and effective in order to increase the chance of better collection results (Field & Desk Collection).
- Collaborate with other functions to identify and map the training needs of each function within the Risk Collection team.
- What you will need to have
- At least 8 years of experience as training consultant or trainer from any industry.
- Preferably has experience in learning program & design, training framework and develop content materials.
- Fluent speaking and write in English and Bahasa Indonesia for business level.
- Tech savvy, experience with Learning Management System (LMS) and Microsoft Office.
- Solid stakeholder management to liase with other business functions related to training materials & content development on product, system or process updates.
- Preferably with project management experience within Learning & Development field.