Company Name: PT Commerce Finance
Location: Jakarta Selatan
Posted Date: 07/10/2024 15:12
Salary:
Job Description
- Analyze historical data and trends to accurately forecast staffing needs and workload demands.
- Develop and implement efficient scheduling strategies that maximize productivity while ensuring adequate coverage.
- Monitor key performance indicators (KPIs) related to workforce efficiency and service levels, making adjustments as necessary.
- Generate and present reports on workforce metrics, providing insights to management for decision-making.
- Work closely with HR, operations, and other departments to ensure alignment on workforce strategies and goals.
- Identify opportunities for process improvements in workforce management practices and implement best practices.
- Lead and mentor a team of workforce management analysts, fostering a culture of continuous improvement and professional development.