Company Name: PT Galva Galindra Multi Cipta
Location: Jakarta Raya
Posted Date: 04/10/2024 16:20
Salary: Rp 10.000.000 – Rp 15.000.000 per month
Job Description
- About the Role
- The E-commerce Manager is responsible for overseeing and driving the growth of our online business both in e-commerce and webstore. This role will play a pivotal part in developing and implementing strategies to maximize online sales, enhance customer experience, and optimize our e-commerce platform.
- Key Responsibilities
Business Strategy:
Develop and execute comprehensive strategies aligned with the overall business objectives.
Online Sales:
Drive sales growth through effective marketing campaigns, promotions, and merchandising initiatives.
Platform Optimization:
Continuously optimize our webstore and e-commerce platform and for user experience, search engine optimization (SEO), and conversion rate.
Product Management:
Manage product listings, pricing, and inventory levels to ensure a seamless customer experience.
Customer Experience:
Oversee customer service operations to provide exceptional support and address customer inquiries promptly.
Analytics and Reporting:
Analyze website traffic, sales data, and customer behaviour to identify trends and opportunities for improvement.
Team Management:
Lead and mentor a team of e-commerce professionals to achieve department goals.
Partnership Management:
Manage relationships with brand partners and e-commerce platform involved in e-commerce operations.
- Qualifications and Skills
- Bachelor’s degree in business, marketing, engineering or a related field.
- Min. 5 years of proven experience in e-commerce management or similar roles with a track record of driving online sales growth.
- Strong understanding of Indonesian e-commerce market, digital marketing, and SEO.
- Excellent analytical skills and ability to interpret data to make informed decisions.
- Proven ability to lead and motivate teams.
- Strong communication and interpersonal skills.
- Experience with popular webstore platforms (e.g., Shopify, WooCommerce, Magento).
- Preferred Qualifications
- Knowledge of A/B testing and conversion rate optimization (CRO).
- Knowledge of social media marketing and content marketing.
- Experience with Omnichannel tools.