English Customer Service Experience (JAKARTA)

Company Name: Teleperformance

Location: Jakarta Selatan

Posted Date: 03/10/2024 17:18

Salary:

Job Description

Qualifications:

  • – Have full working rights for Indonesia
  • – Minimum education Diploma (D3) any major (Completed studies, not currently in the process of studying)
  • – Minimum GPA 2.75
  • – Excellent written and verbal communication skills in English
  • – Minimum EFSET Score C1 (will be tested on recruitment process)
  • – Fresh graduate are welcome
  • – Flexible for SHIFTING schedule and changes along with in
  • – Strong problem-solving skills and demonstrated multi-task capabilities.
  • – Fast learner and independent to work.
  • – Willing to placement in Jakarta

Responsibilities:

  • – Provide timely support to customers through available communication channels
  • – Identify and escalate priority issues through proper channels.
  • – Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.
  • – Meet all key performance indicators set by the company and client.
  • – Work with other team members in identifying better ways in providing better customer support.
  • Teleperformance Indonesia embraces diversity. Qualified applicants will be considered regardless of race, ethnicity, religion, age and gender

Apply Here

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