Company Name: Teleperformance
Location: Jakarta Selatan
Posted Date: 03/10/2024 17:18
Salary:
Job Description
Qualifications:
- – Have full working rights for Indonesia
- – Minimum education Diploma (D3) any major (Completed studies, not currently in the process of studying)
- – Minimum GPA 2.75
- – Excellent written and verbal communication skills in English
- – Minimum EFSET Score C1 (will be tested on recruitment process)
- – Fresh graduate are welcome
- – Flexible for SHIFTING schedule and changes along with in
- – Strong problem-solving skills and demonstrated multi-task capabilities.
- – Fast learner and independent to work.
- – Willing to placement in Jakarta
Responsibilities:
- – Provide timely support to customers through available communication channels
- – Identify and escalate priority issues through proper channels.
- – Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.
- – Meet all key performance indicators set by the company and client.
- – Work with other team members in identifying better ways in providing better customer support.
- Teleperformance Indonesia embraces diversity. Qualified applicants will be considered regardless of race, ethnicity, religion, age and gender