Information Technology Technical Support

Company Name: PT Bonofactum

Location: Badung

Posted Date: 11/10/2024 12:58

Salary:

Job Description

Join PT Bonofactum:

Elevate Your Career as an IT Technical Support !

  • Unlock the next chapter in your career with PT Bonofactum, a proud member of the German Jewelry Group JULIE & GRACE GmbH We are seeking a skilled IT Technical Support Specialist to join our dynamic IT team. The successful candidate will ensure smooth IT operations and provide technical assistance to end-users.

Why PT Bonofactum:

  • Collaborate with a global leader in fine jewelry, recognized for innovation and sustainability.
  • Opportunity for professional growth and development.
  • Join a vibrant and collaborative work environment.

Key Responsibilities:

  • – Provide first-level technical support to end-users via phone, email, or in-person.
  • – Diagnose and resolve hardware, software, and network issues.
  • – Install, configure, and maintain computer systems and applications.
  • – Assist in the setup and maintenance of IT infrastructure, including servers, networks, and other peripherals.
  • – Manage user accounts and access permissions.
  • – Document support requests and resolutions in a ticketing system.
  • – Collaborate with other IT team members on projects and initiatives.
  • – Conduct training sessions for end-users on various software applications and IT best practices.

Qualifications:

  • – Minimum of 2 years of hands-on experience in a technical support or helpdesk role.
  • – Strong knowledge of Windows and Mac operating systems.
  • – Familiarity with networking concepts and troubleshooting (TCP/IP, DNS, DHCP, etc.).
  • – Excellent problem-solving and communication skills.
  • – Ability to work independently and as part of a team.

Apply Here

0 Shares:
You May Also Like

PT Swastisiddhi Amagra

Staff Pajak

Rp 3,700,000 – Rp 5,000,000 per month
Medan
14/10/2024 10:12