Company Name: PT Bonofactum
Location: Badung
Posted Date: 11/10/2024 12:58
Salary:
Job Description
Join PT Bonofactum:
Elevate Your Career as an IT Technical Support !
- Unlock the next chapter in your career with PT Bonofactum, a proud member of the German Jewelry Group JULIE & GRACE GmbH We are seeking a skilled IT Technical Support Specialist to join our dynamic IT team. The successful candidate will ensure smooth IT operations and provide technical assistance to end-users.
Why PT Bonofactum:
- Collaborate with a global leader in fine jewelry, recognized for innovation and sustainability.
- Opportunity for professional growth and development.
- Join a vibrant and collaborative work environment.
Key Responsibilities:
- – Provide first-level technical support to end-users via phone, email, or in-person.
- – Diagnose and resolve hardware, software, and network issues.
- – Install, configure, and maintain computer systems and applications.
- – Assist in the setup and maintenance of IT infrastructure, including servers, networks, and other peripherals.
- – Manage user accounts and access permissions.
- – Document support requests and resolutions in a ticketing system.
- – Collaborate with other IT team members on projects and initiatives.
- – Conduct training sessions for end-users on various software applications and IT best practices.
Qualifications:
- – Minimum of 2 years of hands-on experience in a technical support or helpdesk role.
- – Strong knowledge of Windows and Mac operating systems.
- – Familiarity with networking concepts and troubleshooting (TCP/IP, DNS, DHCP, etc.).
- – Excellent problem-solving and communication skills.
- – Ability to work independently and as part of a team.