Company Name: PT Fiwi Lestari Internasional (Avia Tour)
Location: Jakarta Raya
Posted Date: 09/10/2024 09:54
Salary:
Job Description
- A growing Travel agency in Jakarta is looking for the right candidate of Senior Ticketing – Travel Consultant.
JOB DESCRIPTION:
- Dealing with incoming calls and assist traveler with their travel inquiries from air ticket, accommodation, travel document, insurance and transportation rental.
- Selling all product tour and ticket (domestic and international), including insurance and documents.
- Using GDS Ticketing (Galileo/Sabre/Amadeus/Althea) in Expert Level for Issued/Reissued Domestic and International Ticketing
- Strong Selling Skills in Tour Packages as FIT, Group and Incentives Program would be prioritized
- Explain to guests or customers as needed on their way.
- Diagnose traveler problem and complain and work with the supervisor to provide a possible solution.
- Convince new customers or guests especially who have never doing travelling.
- Handling Customer Selling Airlines ticket & all kind travel products.
- Responsible in order.
- Maintain a good relationship with clients and suppliers.
- Deliver a high level bespoke luxury holiday with attention to details and exceptional customer service.
- Able to supply clients with essential travel documents needed as well as extensive destination information and useful travel guides.
JOB REQUIREMENT:
- Minimum Graduated from Tourism Academy or SMIP with all kind Certification for Ticketing and/or Tourism Section.
- Minimum 2 year experience at the same level , Fresh graduate are welcome to apply.
- Familiar and Certified with/for Galileo/Abacus/Sabre/Althea reservation system
- Capable of serving request for hotel vouchers, Tour Packages & Travel Documents.
- Strong personality, humble, polite, charming, professional, service oriented and adopt a great attitude.
- Good communication and using good articulation skill with Emphatic/Sympathetic response to building warm relationship with customer
- Able to work under pressure and able to multitask.
- Must be able to work as a team.
- Excellent command of spoken & written English.
- Fluency in Mandarin is a great competitive advantage.
- Full-Time position(s) available.