Key Account Supervisor

Company Name: PT. Penta Natural Kosmetindo

Location: Jakarta Pusat

Posted Date: 09/10/2024 11:49

Salary: Rp 7.000.000 – Rp 8.500.000 per month

Job Description

Job Description:

  • Manage and maintain relationships with key accounts, ensuring high levels of client satisfaction.
  • Lead, mentor, and supervise a team of account managers to meet and exceed sales targets and KPIs.
  • Act as the primary point of contact for key accounts, addressing client inquiries, and concerns, and resolving issues.
  • Develop strategic account plans to achieve long-term growth and increase profitability.
  • Analyze client needs and market trends to develop customized solutions and services.
  • Collaborate with cross-functional teams, including sales, marketing, and operations, to deliver seamless service.
  • Monitor and report on key account performance, providing insights and recommendations for improvement.
  • Negotiate contracts, pricing, and terms of service with key clients.
  • Identify and pursue new business opportunities within existing accounts.
  • Ensure compliance with company policies, client agreements, and industry standards.

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Proven experience (2+ years) in account management, sales, or customer relationship management.
  • Strong leadership skills with experience managing a team.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to build and maintain strong client relationships.
  • Analytical mindset with the ability to use data to drive decisions.
  • Proficient in CRM software (e.g., Salesforce) and Microsoft Office Suite.
  • Ability to work in a fast-paced, dynamic environment.

Apply Here

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