Data Manager

Company Name: PT Info Tekno Siaga

Location: Jakarta Raya

Posted Date: 09/10/2024 15:14

Salary: Rp 25.000.000 – Rp 30.000.000 per month

Job Description

Job Desc:

  • -Organize and build the Data team
  • -Design and provide the Hourly /Daily /Weekly/Monthly report for team ,Let TL /SPV can work according the hourly report to push staff performance
  • -Make  attendance report(Monthly attendance summary) ,also monitor the Load number and ticket assign status
  • -Build the alignment sheet and record staff join and resign ,make the summary report
  • -Take over some collection system job (Staff/Tl account adjust )
  • -Take over some Paper/Excel Job
  • -Learn new collection tool ,and can make training ppt for collection team (Like WABA)
  • -Monitor the collection system and give feedback as soon as possible
  • -Monitor Softphone and help follow softphone setting
  • -Data analyze for Collection Division

Requirements:

1. Educational Background:

  • Bachelor’s degree in Data Science, Computer Science, Information Technology, or a related field.
  • Relevant certifications in data analysis, reporting tools, or business intelligence are a plus.

2. Experience:

  • Minimum of 5 years of experience in data analysis, reporting, or similar roles.
  • Proven experience in leading or organizing a data team.
  • Experience with attendance management and staff performance tracking systems.
  • Familiarity with collection systems and tools, ideally with experience in transitioning or taking over system management from external teams

3. Technical Skills:

  • Strong proficiency in Excel and reporting tools to design and create daily, weekly, and monthly reports.
  • Experience with data visualization and reporting platforms (e.g., Power BI, Tableau).
  • Knowledge of attendance management systems and ability to generate monthly summary reports.
  • Familiarity with monitoring tools for staff workload, ticket assignment, and performance tracking.
  • Ability to handle database and account adjustments within collection systems.
  • Ability to monitor softphone systems and troubleshoot or assist in settings adjustments.

4. Communication and Coordination:

  • Strong organizational and coordination skills to maintain alignment sheets, track staff join/resign activities, and create summary reports.
  • Ability to create and deliver training materials (e.g., PowerPoint presentations) for new tools or systems.

5. Analytical Skills:

  • Strong data analysis skills to monitor Collection team performance and provide insights or feedback.
  • Ability to analyze softphone performance and ensure settings are optimal.
  • Comfortable with extracting, analyzing, and interpreting data to make informed decisions and recommendations for performance improvements.

6. Additional Skills:

  • Willingness to learn new tools or systems (e.g., WABA or similar collection tools).
  • Adaptability in taking over tasks from other departments or external teams, such as paper or Excel-based tasks.

7. Personal Attributes:

  • Fluent in English
  • Strong attention to detail and problem-solving abilities.
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
  • Team player with excellent communication skills, both written and verbal.

Apply Here

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