Company Name: PT. Teknologi Perdana Indonesia
Location: Depok
Posted Date: 09/10/2024 13:44
Salary: Rp 5.000.000 – Rp 5.100.000 per month
Job Description
- Maxim — layanan internasional untuk order perjalanan dan jasa. Klien-klien kami tinggal di 1.000+ kota di dunia. Kantor cabang perusahaan terletak di Brasil, Malaysia, Kolombia, dan sejak tahun 2018 — di Indonesia. Tiap-tiap dari mereka beroperasi sebagai bisnis terpisah.
- Main Fuctions
- Processing requests and feedback from the company’s clients (live chat, outgoing calls, face-to-face meetings) about the quality of the services provided, handling objections and resolving conflict situations between service users;
- Assisting riders with the registration process in mobile app, as well as supporting them in resolving order related issues, photo report checks;
- Assisting supervisor with promotional activities.
- We offer
- Online training course from the first day of working;
- Stable monthly remuneration + annual revision & increment depending on your personal indicators\performance;
- Trial period to decide if this job is for you or not;
- On-site work, compact and well equipped office;
Tech-savvy environment:
corporate CRM, news portal\blog and work messenger;
- An experienced team of seniors that will share their expertise with you and help improve your skills;
5-day working week:
Monday-Friday, 9am – 6pm;
- Possible career advancement and professional development.
- Requirements
- Strong command of English;
- Customer Service/Sales experience will be a big plus;
- Positive attitude, friendly and outgoing personality;
- Excellent interpersonal and problem-solving skills;
- Computer literate (MS Office, CRM).