Company Name: Loca Villa Group
Location: Bali
Posted Date: 08/10/2024 10:37
Salary: Rp 8,000,000 – Rp 12,000,000 per month
Job Description
- Looking for a dedicated Villa Manager!
- We are based in Uluwatu. Please apply ONLY if you are already in Bali, applications from people outside Bali won’t be considered. Thank you!
Location:
Bingin/Dreamland, Pecatu
Type:
Full-Time, 6 Days/Week
Company Overview:
- Loca Villa Group (LVG) is a property development and rental management company based in Bali.
- Our company focuses on high-end services, specialising in luxury buildings and lifestyle properties. The company is currently in a growth phase and has extensive plans for future expansion.
- We are looking for a Villa Manager for 10 villa units located next to each other. 5 of them are opening now, next 5 – in 3 months.
Key Responsibilities:
Guest Relations:
- Being a main representative of LVG to guests, handling check-is and check-outs and all guest communication.
- Ensuring that guests are satisfied by addressing their needs, managing any complaints, and providing personalised services.
- Acting as a point of contact for guests before and during their stay, ensuring their requests are met, arranging bookings, and providing concierge-like services.
Bookings and OTAs:
- Handling direct and indirects bookings, managing calendar availability across the villas.
Decision making:
- Handling responsibility for the villas performance, both in terms of guest satisfaction and operational efficiency.
- Making decisions regarding villa operations, staff management, guest issues, and financial management (e.g., budgeting, expenses).
- In collaboration with Villa Coordinator – brainstorm and implement performance and upkeep improvements.
Operations:
- Overseeing the day-to-day running of the villas, ensuring that guest services, villa maintenance, and administrative tasks are efficiently handled.
- Providing monthly expenses and performance reports to LVG owners.
Requirements:
- Proven experience in a similar role within the hospitality or villa management industry.
- Excellent organisational skills and attention to detail.
- Strong communication abilities, client-oriented.
- Ability to handle scheduling and operational logistics effectively.
- Proficiency in English; Bahasa Indonesia native.
Benefits:
- Competitive salary.
- BPJS health insurance after 3 months of successful employment.
- Opportunity to work in a stunning location with a collaborative and supportive team.