Reservation Officer

Company Name: Vifa Holiday DMC Indonesia

Location: Denpasar Timur

Posted Date: 08/10/2024 14:39

Salary:

Job Description

  • About us
  • Vifa Holiday Indonesia is a specialised Destination Management Company in Indonesia. We have offered Inbound travel services specialized in B2B since 2005. Our expertise is in organizing supportive travel services like domestic flights, accommodations, airport handling, documents, tours and transportation to assist guests’ holiday in Indonesia. Next to our services, we provide Indonesia tours like Bali, Sumatra, Kalimantan, West Papua, Flores and more. Being in this industry for many years , we have established an extensive network in all regions of Indonesia. We gained significant experience supporting Marine Tourism Businesses with their travels, especially in remote areas. We emphasize personal attention, communication and professionalism in preparation and execution to ensure that our guests enjoy their stay in Indonesia. We are also steadfast in its commitment to fostering accessibility for all travelers with disability where possible.
  • Qualifications & experience
  • Has excellent communication skills in English, both speaking and writing.
  • Demonstrates a strong service-oriented mindset.
  • Knowledgeable and experienced In Domestic Ticketing.
  • Knowledgeable and experienced In Domestic Tours
  • Proficient in managing international clients.
  • Willing to execute accessibility surveys of accommodations and Bali destinations.
  • Willing to participate in our marketing strategies.
  • Tasks & responsibilities
  • Make hotel, transport, tour & others reservation based on client preferences and availability.
  • Offer flight options, tour choices, recommendations for transportation and lodging.
  • Preparing travel documents.
  • Keeping track of floating deposit & refund at supplier.
  • Managing and cultivating positive relationships with suppliers and clients.
  • Address and resolve customer issues or complaints.
  • Oversee all reservation & operation for travelers include client with disability.
  • Execute include accessibility surveys of accommodations and Bali destinations.
  • Together with the team develop the marketing strategies.
  • Benefits
  • BPJS Kesehatan
  • BPJS Tenaga Kerja
  • Bonus

Apply Here

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