Company Name: GUTOR Electronic Asia Pacific Sdn Bhd
Location: Jakarta Pusat
Posted Date: 08/10/2024 15:07
Salary:
Job Description
- ESSENTIAL DUTIES AND RESPONSIBILITIES
- • To perform field service (customer site service) activities involving the installation supervision,
- commissioning, maintaining, modification, onsite training, system upgrade and repair of complex Gutor AC & DC UPS equipment.
- • Responsible for a region or subgroup of field services.
- • Performs installation supervision and commissioning of Gutor products including the batteries.
- • Performs maintenance for Gutor UPS equipment including batteries.
- • Trains customers on equipment operation and maintenance of Gutor products.
- • Represents Gutor in dealing with customer concerns.
- • Responsible for identifying and reporting failure modes encountered when in the field. Also responsible for determining the cause of these failures.
- • Solve UPS problems at customers site and provides reports on these issues.
- • Providing 24hrs telephone support for customers.
- • Acquisition of Customer Service products.
- SECONDARY DUTIES
- • Support internal for spare parts warranty, preparation, assembly, onsite training and etc.
- • Improve on site report and process.
EDUCATION—MINIMUM REQUIRED LEVEL:
- • Degree/Diploma in Electrical / Electronic engineering
- • Computer literacy is necessary.
EXPERIENCE—MINIMUM REQUIRED:
- • 2-3 yrs exp. in Oil & Gas sector, Power Generation or UPS technical experience is an added advantage.
- • Fresh graduate in Electrical / Electronic engineering.
- • Willing to travel up to 90% within international (onshore & offshore).
- • Computer literate and fluent in spoken English, Bahasa Indonesia and others country language will add advantage.
KNOWLEDGE AND SKILLS —REQUIRED:
- • Demonstrated ability to function successfully across multiple cultures and nationalities.
- • Excellent verbal and written communication skills in English are essential.
- • Ability to interface with all functional areas of the company.
- • Global flair
- • Microsoft Office – Excel, Word and Power Point.
KNOWLEDGE AND SKILLS — DESIRED BUT NOT ESSESTIAL:
- • Every other language is an advantage.
- • Technical and practical knowledge of UPS systems in commercial or industry type.
- • Knowledge of Innorsoft, and Siebel/Orcacle CX and SAP will be add advantage.
- • Knowledge of site report preparation process is a plus.
PERSONAL ATTRIBUTES:
- • Team and customer oriented.
- • Highly motivated, responsive, and energetic individual.
- • Well prepare person.
- • Time management.
- • Work under pressure.