Company Name: PT Prudential Life Assurance
Location: Jakarta Raya
Posted Date: 08/10/2024 09:39
Salary:
Job Description
Responsibilities:
- Analyze hospitalization and non-hospitalization claim based on policy provision and medical necessity, including investigation to hospital and/or treating doctors, if needed
- Calculating the hospitalization claim based on the provision policy and benefit plan of the insured.
- Improvement of product and system knowledge
- Do proper claim process analysis based on the claim’s guideline and policy provision
- Addressing medical inquiries and questions from agents
- Maintain and improvement service standard
- Handling complaint and error monitoring
Requirements:
- Have a Medical Doctor degree with minimal 3.00 GPA
- Have sufficient communication and interpersonal skills both in Indonesian and English.
- Have a good personality and work attitude and be able to work together in a team.
- Action-oriented and customer oriented
Computer literate:
word, excel, visio and power point applications