Company Name: I CAN READ
Location: Jakarta Utara
Posted Date: 08/10/2024 10:27
Salary:
Job Description
Job Responsibilities:
- Maintain and enhance custom applications and SaaS services that support our business goals
- Gather business requirements from regional management and stakeholders to ensure alignment with strategic objectives
- Manage application rollout projects from initiation to go-live, ensuring timely and effective delivery of solutions
- Document processes, functionalities, and requirements to maintain a clear understanding of the system and support future maintenance and upgrades
- Develop test cases and run acceptance tests with support from stakeholders to ensure a smooth implementation process
- Conduct training and review user adoption to ensure system usage meets business requirements
- Support and troubleshoot issues on custom applications, working closely with end-users to ensure timely resolution of technical problems
- Collaborate with process owners, end-users, and other stakeholders (i.e. vendors, third parties) on projects and maintenance, fostering positive working relationships and ensuring alignment with business needs
- Work as part of a regional IT organization in administering applications and services to ensure effective support of business operations
Experience and Qualifications:
- Diploma/Degree in Business IT, Information Systems Management, or other similar disciplines
- 3-4 years of Business Systems experience, with a proven track record of successful project delivery
- Programming skills in MySQL, Javascript, and PHP are an advantage, but not required
Desired Traits:
- Ability to translate business requirements into technical specifications and ensure alignment with strategic objectives
- Excellent written and oral communication skills in English, with the ability to communicate technical information to non-technical stakeholders
- Strong analytical and troubleshooting skillset, with the ability to identify root causes of problems and develop effective solutions
- Self-motivated and able to manage and prioritize tasks and time efficiently, with a strong sense of ownership and accountability for deliverables
- Understanding of the education/enrichment industry will be an advantage, but not required
- Good team player, with the ability to collaborate effectively with colleagues across functions and locations