AfterSales Specialist (Remote)

Company Name: Changan Auto Southeast Asia Co., Ltd.

Location: Jakarta Raya

Posted Date: 08/10/2024 11:12

Salary:

Job Description

Responsibilities:

Quality Assurance, After-Sales, and Training:

  • Negotiate after-sales service agreements for the Indonesian market, handle after-sales warranty parts and audits, and organize after-sales service training.
  • Assist general distributors in monitoring and reporting product after-sales quality issues.
  • Coordinate after-sales service claims between regional headquarters and general distributors.

Spare Parts Sales and Management:

  • Manage the ordering, execution, and management of after-sales spare parts and accessories for Indonesia.
  • Monitor the inventory turnover ratio of spare parts at general distributors.

Qualifications:

  • Proficient in market analysis, new energy product maintenance, and management skills.
  • Skilled in office tools; experience with Tableau is preferred.
  • Experience in automotive after-sales service management in Indonesia is preferred.

Educational Background:

Bachelor’s degree or above.

  • Knowledge of automotive manufacturing and repair is preferred. Degrees in Vehicle Engineering, Mechanical Engineering, or Automation are advantageous.

Work Experience:

More than 3 years of relevant work experience.

Language Requirements:

Good English communication skills are required; proficiency in reading, writing, and speaking Chinese is preferred, enabling seamless communication with both the domestic headquarters and local partners.

Apply Here

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