Company Name: PT Accor Advantageplus
Location: Jakarta Selatan
Posted Date: 04/10/2024 14:58
Salary: Rp 16.000.000 – Rp 17.000.000 per month
Job Description
- KEY RESPONSIBILITIES
New Partnerships:
- • Research potential partners and initiate contact to build new relationships that are aligned with Accor Plus’ partnership strategy and value structure
- • Follow up on leads generated through research, sales offices, sales calls, and networking events
- • Understand current business needs of prospecting partners and develop value propositions to present Accor Plus as a befitting solution
- • Work cross-functionally with internal stakeholders to implement membership fulfillment to deliver a smooth and seamless member experience
- • Facilitate and oversee the setup of new partnerships
- • Synergize and build new partner relationships with the support of Accor Loyalty, Partnerships, and Sales teams
- • Work with the Director to develop and execute business development initiatives
- • Participate in trade shows, conferences, and community events to help promote Accor Plus
Account Management:
- • Active day-to-day account management to meet partners’ business needs
- • Optimise perceived partnership value to partners and partnership members
- • Work cross-functionally with internal and external stakeholders to deliver ongoing solutions to partners’ queries and requests
- • Define and develop reporting on sales pipeline and performance KPIs
- • Implement strategy, execute initiatives, and identify further opportunities in cultivating meaningful engagement to drive membership activation and to achieve partnership KPIs
- • Analyze sales and market trends, and track unit sales and revenue to evaluate partnership performance
- • Generate monthly budgets and sales forecasts
- • Produce, organize, and maintain business development materials including competitive intelligence, membership activity insights, and contact lists
- • Investigate and troubleshoot customer service issues
- • Acts as an Accor Plus and Accor Ambassador, aiming to enhance the company’s image, market reputation and brand awareness, building strong relationships with Accor and our partners
- KEY PERFORMANCE INDICATORS (KPIs)
- Managing Sales Performance
- • Weekly contact report set for scheduled appointments,
- • Weekly sales updates and progress reports on prospect partnerships
- • Tracking sales performance through the effective use of all performance reports
- • Manage the collection, collation, and distribution of all sales support information, both internal and external
- Client Relationship Management
- • Maintain ongoing relationships with key personnel of Accor in your region
- • Ensure customer feedback/requests are handled promptly and forwarded to Member Services where appropriate
- • Conduct quarterly reviews with clients, providing insights into the partnership behavior and activation
- • Notify the Director of all ongoing client/member difficulties
- Administration
- • Manage and ensure accurate weekly reporting to the Director
- • Set Weekly Plans for scheduled appointments
- • Weekly sales updates and progress reports on all clients