Company Name: PT Igus Indonesia
Location: Tangerang Selatan
Posted Date: 03/10/2024 14:55
Salary: Rp 5.000.000 – Rp 7.000.000 per month
Job Description
Job Description:
- • Handle and resolve customer complaints regarding product issues, returns, and exchanges.
- • Manage and track orders to ensure timely delivery and address any order discrepancies.
- • Collaborate with warehouse team to address shipping issues and provide updates to customers.
- • Collaborate with other departments (sales, marketing, product teams) to address cross-functional service issues.
Requirement:
- • Good communication skills and ability to handle difficult situations with tact and professionalism.
- • Ability to type quickly and accurately, having basic computer skills.
- • Strong problem-solving skills and.
- • Capable of working independently and as part of a team.
• Problem-solving skills:
Ability to analyze problems, identify solutions, and implement them effectively, attention to detail
- • Very careful & accurate when handling data & numbers
- • Age maximum 35 years old
- • Having minimum 2 years experiences as customer service
- • Must be able to work overtime
- • Minimum education is SMK or equivalent