Company Name: PT Zhongtsing New Energy (Morowali)
Location: Morowali
Posted Date: 03/10/2024 09:53
Salary: Rp 9.500.000 – Rp 10.900.000 per month
Job Description
Job Responsibilities:
Client Reception:
Welcome both internal and external clients, ensuring a comfortable and satisfactory experience during their visit.
Guidance and Assistance:
Guide clients to the appropriate departments, meeting rooms, or individuals based on their needs.
Visitor Registration:
Maintain accurate records of client visits, including arrival time, client information, and the purpose of the visit.
Phone Handling:
Answer incoming calls, respond to basic inquiries, or direct calls to the relevant departments.
Client Service:
Address client needs and feedback promptly, ensuring their concerns are resolved or communicated efficiently.
Meeting Support:
Assist in meeting arrangements and preparations, including setting up rooms, providing refreshments, and preparing necessary equipment.
Document Management:
Organize and safeguard client-related documents and files, ensuring confidentiality and security.
Event Support:
Provide reception and service support during company events or when hosting client visits.
Basic Requirements:
Educational Background:
Associate degree or above. Majors in hospitality management, administrative management, or marketing are preferred.
Language Skills:
Proficiency in Mandarin with a good command of English preferred.
Communication Skills:
Excellent interpersonal and communication skills, able to handle diverse client needs.
Professional Appearance:
Well-groomed and presentable, with the ability to represent the company’s image.
Customer Service Orientation:
Strong customer service mindset with the ability to respond quickly to client needs and provide satisfactory service.
Problem-Solving Ability:
Good problem-solving and adaptability skills, able to stay calm and composed in emergency situations.
Office Skills:
Proficiency in office software such as Word, Excel, and PowerPoint to handle daily administrative tasks.
Work Experience:
Prior experience in client reception or administrative roles is preferred.