Tenant Relation Supervisor – Medan

Company Name: PT Lippo Malls Indonesia

Location: Medan

Posted Date: 01/10/2024 10:13

Salary:

Job Description

Job Description:

  • Build relationship with tenants to assist in development of marketing campaigns.
  • Build relationship with tenants and coordinate support from tenants for mall activities, promotions, campaigns and mentoring activities.
  • Continue to help tenants to ensure operational support is completed by managing tenant issues related to complaints, etc.
  • Design and conduct questionnaire in order to evaluate management performance if it is at par with tenant’s expectation and satisfaction.
  • Support to follow up every event held by Marketing Communication Advertising & Promotion.
  • Identifying and ensuring the operation standards set by Mall management are communicated to all tenants and implemented.
  • Manage the budget for customer service support needs effectively and efficiently.

Requirement:

  • Minimum bachelor’s degree in Communication, Public relation or any related degree.
  • Good understanding of business process of Mall, Policy and Procedure as well as business issues of the Company.
  • Good interpersonal skills.
  • Able to make decisions and able to effectively deal with stress.
  • Possess or quickly develop negotiations and conflict resolution skills.
  • Good Computer Skill, Microsoft Office, and English skill oral and written.

Apply Here

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