Operation Manager

Company Name: Talent Search Recruitment

Location: Jakarta Raya

Posted Date: 30/09/2024 22:38

Salary:

Job Description

About our client:



  • Brought together the strong passion for the art of baking and experience in New York to establish one of the biggest Patisseries in the industry, providing a wide range of cakes and hampers for everyones needs.

About the role:

  • Ensure that the management and control of the production and distribution processes of all store operational units is carried out in a quality, effective and efficient manner and meets the applicable provisions and standard operating procedures of the company as well as the standards desired by customers.

Responsibilities:



  • Leading the store operations team
  • Create sales reports and analyze store sales
  • Coordinate, direct, evaluate work systems, sales, promotion and distribution strategies to achieve targets.
  • Carry out problem solving efficiently and effectively, and anticipate so that problems do not occur again
  • Collaborate with other departments
  • Prepare annual work plans (regional development, additional human resources).
  • Research consumer needs and think about ways the company can reach and meet their needs.
  • Training & performance assessment of staff in each department under their leadership.
  • Create and develop operational SOPs that are carried out correctly
  • Check stock, cleanliness and all conditions of the shop.
  • Develop, implement, and maintain programs that enable store operations to provide the best service to customers and achieve company business results.
  • Develop and maintain an annual planning calendar
  • Coach, motivate and advise the sales team
  • Ensure the availability of accurate daily, weekly & monthly work reports
  • 

Qualifications:

  • Undergraduate education
  • 5 years experience in the F&B retail industry as Operations Manager
  • Have very strong Excel skills (pivot tables, Vlookup, Sumif, Index-match)
  • Able to apply POAC
  • Strong in analyzing data, ability to create reports and details
  • Skilled in communicating and leading a team
  • Up to date with food trends
  • Able to work independently and in a team.
  • Experienced using ERP, POS, MS systems. Office
  • Willing to work mobile

Apply Here

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