Company Name: Yayasan Bina Nusantara
Location: Jakarta Raya
Posted Date: 01/10/2024 11:05
Salary:
Job Description
Job Desc:
- • Work with IT Support to identify and deliver required PC service levels
- • Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
- • Construct, install, and test customized configurations based on various platforms and operating systems.
- • Troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
- • Accurately document instances of hardware failure, repair, installation, and removal.
- • Monitor and Control of Deliver IT Hardware or Software license to the user according to request acquired from IT Ticketing System or Purchasing system.
• Organize various computer deployment planning and activities in Bina Nusantara:
- • Prepare work plan related to the computer deployment plan.
- • Determine implementation deadline for ongoing deployment plan and ensure the completion accuracy.
- • Monitor ongoing computer deployment plan.
- • Organize work plan and budget and review the implementation.
- • Organize and submit monthly report to IT Service Delivery & Asset Manager. • Control the process according to Quality System.
- • Provide improvement ideas to make business process of the user effective and efficient by using ready to use technology options.
- • Partner with internal and external parties in running the function/ tasks in Bina Nusantara.
Requirement:
- • Minimum Bachelor’s degree (S1) in Computer Studies
- • Minimum 2 years working experience in senior staff, or minimum 4 years working experience in related area such as IT Asset