Company Name: PT. Wide Technologies Indonesia
Location: Jakarta Selatan
Posted Date: 01/10/2024 10:31
Salary:
Job Description
- The IT Business Process Improvement Specialist will analyze current IT processes, identify areas for improvement, and implement solutions that enhance efficiency and effectiveness. This role involves collaborating with cross-functional teams, gathering requirements, and utilizing data-driven insights to support continuous improvement efforts.
Key Responsibilities:
- – Conduct thorough assessments of existing IT processes and workflows.
- – Identify opportunities for improvement and develop actionable plans to enhance efficiency.
- – Collaborate with stakeholders to gather requirements and understand business needs.
- – Use data analysis to track performance metrics and measure the impact of process changes.
- – Facilitate workshops and training sessions to promote best practices in process improvement.
- – Develop documentation, including process maps, reports, and standard operating procedures (SOPs).
- – Stay current with industry trends and emerging technologies to inform process enhancement strategies.
- – Support change management initiatives and ensure smooth implementation of new processes.
- – Communicate findings and recommendations to leadership and relevant stakeholders.
Qualifications:
- – Bachelor’s degree in Information Technology, Business Administration, or a related field.
- – Proven experience in process improvement methodologies (e.g., Lean, Six Sigma).
- – Strong analytical and problem-solving skills.
- – Excellent communication and interpersonal skills.
- – Ability to work collaboratively in a team environment.
- – Certification in process improvement methodologies (e.g., Lean Six Sigma Green Belt).
- – Experience in project management.
- – Knowledge of IT systems, applications, and infrastructure.